Snr Admin Officer - UNHCR

 Snr Admin Officer


Hardship Level


A (least hardship)

Family Type


Family

Family Type


Family

Residential location (if applicable)


Grade


PR4

Staff Member / Affiliate Type


Professional

Reason


Regular > Regular Assignment

Remote work accepted

No

Target Start Date


2023-03-24

Job Posting End Date


April 20, 2023

Standard Job Description


Senior Administrative Officer


Organizational Setting and Work Relationships

The Senior Administrative Officer is part of the Senior Management of an office. The incumbent is responsible for the implementation of general administrative and resource management tasks as delegated by the supervisor. S/he will work with an oversight from the supervisor, who will provide general guidance and work plans for identifying work priorities and appropriate approaches; work is controlled for meeting expected results. 

The Senior Administrative Officer will establish and maintain efficient administrative control mechanisms to ensure compliance with UN administrative, financial and human resources rules and procedures. Contacts on administrative/budgetary related issues are mainly with Sections/Units/Offices within the organization both at HQ and in the Field and with local suppliers/services to ensure provision of services and resolution of difficult problems. 

The incumbent will maintain frequent external contacts with counterparts in other organizations or at working level in national Governments on issues of importance to Organization¿s programmes. S/he acts as adviser or representative of the Organization with authority to discuss problems and seek common ground on which to recommend solutions based on predetermined guidelines provided by higher authority.

The incumbent may directly supervise professional and general service staff, either local or international.



All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.


Duties

- Ensure the provision of resources (human, material and services) necessary to support the day-to-day activities of the staff in the office.

- Manage the day-to-day personnel and administrative operations of the Office.

- Ensure that the working environment is healthy and respectful, and free from hazard or security risks.

- In coordination with Human Resources and Field Security, undertake periodic reviews to ensure that the Office premises are set up and staff accommodation are managed in line with the organizational policies and any related issues are brought to the attention of DHR.

- Undertake missions to field locations to review administrative arrangements and make appropriate recommendations as required.

- Formulate and implement staff safety and security measures, in consultation with the Head of Office and Field Security Officers (FSOs).Ensure MOSS/MORSS compliance in consultation with FSOs.

- Bring issues to the attention of senior management relating to compliance with UNHCR standards of work-life balance, security (including MOSS/MORSS), health, well-being and living conditions of staff, and resource allocation.

- Allocate office space.

- Liaise with Government and other external actors in providing vital supportive services (i.e. processing of visas; tax exemptions, etc.).

- Attend inter-agency meetings with other UN agencies with specific focus on general administration, staff safety and human resources issues (i.e. common services).

- In the absence of an HR Officer, prepare recruitment, appointments and administrative formalities concerning local staff

- Serve in an advisory capacity in counselling staff members.

- Review and approve the settlement of employee entitlements including DSA, local salaries and the Medical Insurance Plan (MIP).

- Advise on matters pertaining to administrative and staffing requirements in the Division/Bureau/Office.

- In cooperation with HR, endorse staffing management strategies, and ensure local compliance with UNHCR¿s workplace standards.

- Issue and extend contracts for locally recruited staff.

- Coordinate training and capacity-building activities to staff in administrative related areas.

- Provide guidance and support on UNHCR¿s internal control framework, financial rules, policies and procedures.

- Prepare the ABOD for the Office, and monitor the budgetary execution of it.

- Control and check the monthly accounts and various administrative activities.

- Ensure that appropriate internal controls are in place.

- In cooperation with Supply, prepare a procurement plan, initiate and coordinate local procurement for the smooth running of the Office.

- Manage contracts and relations with suppliers.

- Recommend local service providers (e.g. building security guards and cleaning companies).

- Award, issue and terminate (local) contracts and frame agreements in accordance with delegated authorities and UNHCR regulations, rules and procedures.

- Serve as a member of the Local Contracts Committee (LCC) in accordance with delegated authorities.

- Participate in the physical verification of UNHCR property plant and equipment. 

- Enforce compliance with UNHCR¿s financial and administrative rules, policies and instructions.

- Perform other related duties as required.


Minimum Qualifications


Years of Experience / Degree Level

For P4/NOD - 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

 

Field(s) of Education 

Accounting; Public or Business Administration;  Economics; or other relevant field.

(Field(s) of Education marked with an asterisk* are essential) 


Certificates and/or Licenses 

UNHCR Management Learning Programme

(Certificates and Licenses marked with an asterisk* are essential) 


Relevant Job Experience

Essential:

Minimum 5 years of relevant work experience in an International Organization (United Nations or similar). Good understanding and/or experience of financial and HR modules of a major Enterprise Resource Planning system (such as PeopleSoft, SAP or Oracle). Excellent communication and negotiation skills. Experience of managing people in a multinational/multicultural environments. 

Desirable:

Completion of relevant UNHCR Management learning programme. Experience in procurement in an International Organization. Accounting qualification from an internationally recognized Institute of Accounting.


Functional Skills 

IT-Computer Literacy

UN-UN/UNHCR Administrative Rules, Regulations and Procedures

CO-Drafting and Documentation

MG-Resource Management

GB-Building Maintenance

SC-Inventory / Stock management

DV-Vehicle Management

(Functional Skills marked with an asterisk* are essential) 


Language Requirements 

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.


All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.


As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.


This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile 


The incumbent should be an experienced professional who will be able to address the evolving administrative needs of a protracted, complex operation. S/He will need to provide overall management and guidance to a human resources team supporting over 250 staff member and more than 100 AWF. the incumbent should have experience in change management and HR.


The incumbent should have proven diplomatic/negotiation and communication skills, results orientation, assertiveness, consensus building and cultural sensitivity. S/He should have proven management skills and be fully conversant with UNHCR corporate tools (e.g. MSRP, COMPASS, WorkDay, etc.). Experience in oversight functions (audit, risk management, project control) would be useful and has the capability to analyze resource allocation needs. English language is essential. Fluency in Arabic and work experience in the MENA region are desirable.

Required languages (expected Overall ability is at least B2 level): 


,


Desired languages


Arabic

,


Operational context


Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit this link:


https://wwwnc.cdc.gov/travel


Nature of Position:

The Senior Administrative Officer reports directly to the Representative, is a member of the senior management team and supervises the administrative, finance, ICT and HR units (20+ staff members). S/He will be responsible for the overall management of an ABOD of USD 2.7M, as well as 3 large buildings in Cairo and 1 in Alexandria. The incumbent will represent UNHCR at relevant inter-agency coordination bodies, especially the Operations Management Team.


The incumbent should be an experienced professional who will be able to address the evolving administrative needs of a protracted, complex operation. S/He will need to provide overall management and guidance to a human resources team supporting over 250 staff member and more than 100 AWF. A staffing review planned for 2023 may result in changes in staffing structures, position levels, realignment in functional areas and regularization of positions fulfilling core protection functions while at the same time converting non-core functions to AWF.


The incumbent will need to coordinate with other functional areas in the operation and deal with the challenges of having a diverse team working in 3 different premises in Greater Cairo. Also, moving to new premises (including relocating part of the team to the UN building in the New Administrative Capital) is planned.


Living and Working Conditions:

Cairo is a family, category A duty station, has good residential areas and offers multiple touristic sites and locations to visit and enjoy. Cairo also offers excellent and frequent air connections to a wide range of international destinations. When it comes to accommodation, food, furniture and clothing, there is variety of choice withs the costs depending on the preferences of the incumbent. International banks and a wide variety of private health facilities are available, even though some international staff members opt to seek specialized medical services abroad. Bilingual and international schools are many, but some colleagues have experienced overt discrimination on the basis of nationality when trying to register their children into certain schools. Some international staff have experienced difficulties importing or exporting private vehicles as the customs-clearance process is cumbersome. Also, some staff members have experienced significant delays in the customs clearance of their personal belongings, leading to high demurrage and storage charges. Heavy traffic, air & noise pollution, and long commuting hours are often mentioned as challenging aspects of living in Cairo.


Security Considerations

The majority of Egypt is at Security Level 2 (Low) with the exception of the Western Desert (Security Level 3, Moderate) and the North Sinai (Security Level 5, High). UNHCR currently operates only in Low to Moderate security level areas. The security situation is relatively stable; however there have been a number of attacks on security (police and military) forces and on rare occasions religious and tourism sites. Civil unrest since 2015 is low, there are very rarely large demonstrations or public disorder incidents. The crime rate in the country is moderate with some incidents particularly in the crowded neighborhoods of large cities (Cairo and Alexandria) such as thefts, burglary and robbery (e.g. bag snatchers especially against females). Sexual harassment against women and girls is high in the country targeting both Egyptian and foreigners. Hazards are the most challenging safety issue. Road accidents are common in Egypt, due to poor road conditions, dangerous driving and non-enforcement of traffic laws. Fires in apartments are a hazard, with electricity standards low causing electrical fires. Vulnerability to staff is exacerbated by disregard of safety advisories, such as installing smoke detectors and fire extinguishers in their residences.


Additional Qualifications


Skills


MG-Change Management

Education


BA: Accounting (Required), BA: Business Administration (Required), BA: Economics (Required), BA: Finance (Required), BA: Public Professions (Required)

Certifications


HCR Management Learning Program - UNHCR

Work Experience


Annual Budget OL in Operation/Office, Number of Persons of Concern Served, Number of Workforce in Operation/Work Setting, Workforce to Supervise, Working with Persons of Concern: Asylum Seekers, Working with Persons of Concern: Refugees, Working with Persons of Concern: Stateless

Competencies


Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Judgement & decision making, Leadership, Managing performance, Managing resource, Organizational awareness, Planning & organizing, Stakeholder management, Teamwork & collaboration

UNHCR Salary Calculator


https://icsc.un.org/Home/SalaryScales


Compendium 

March 2023 Compendium - Part B

Additional Information


Apply now

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